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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atburnbankequestrianhamilton@gmail.com.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Safety items cannot be returned unless faulty, safety items include Riding hats , body protectors and Safety Stirrups
To start a return, you can contact us at burnbankequestrianhamilton@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns label cost will be deducted from the customer.
Any items returned for exchange are free of charge .
Returns for refund will have £4 deducted from refund for restocking costs.
You can always contact us for any return questions at burnbankequestrianhamilton@gmail.com.
Our return address is Burnbank farm, Hamilton, ML3 7XP, United Kingdom
This is what to expect when you buy this..
Crafty Ponies leather saddle is beautifully handmade, it is an English style saddle in miniature, with a tree, padded panels, padded knee rolls, a leather girth and stirrups.
The saddle comes with a fully illustrated booklet helping children to learn about saddles, putting them on and off, running up the stirrups, caring for and storing the saddle.
Crafty Ponies leather bridle is beautifully handmade, it is an English style bridle in miniature, with all the parts that a real English bridle has
The bridle comes with a fully illustrated booklet helping children to learn about bridles, the parts, putting them together, putting them on and off, caring for and hanging the bridle.
This gorgeous bridle and saddle is a lovely addition to the Crafty Ponies range
* Please note - Saddle pad NOT included, this can be purchased separately