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Free Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atburnbankequestrianhamilton@gmail.com.
This is what to expect when you buy this..
Like lavender, Penelope blooms in unlikely places! Sit back and relax, treat your pony to a spa day with the Thelwell Grooming Academy by Hy Equestrian. The natural lavender oil in this cooling wash releases calming aromas whilst promoting wellbeing.
A timesaving, no rinse formula that will leave your pony smelling amazing! With no hidden detergents or soap hidden in the wash, this is a must have addition to your bathing kit. Patch test advised before use.