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Free Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atburnbankequestrianhamilton@gmail.com.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Safety items cannot be returned unless faulty, safety items include Riding hats , body protectors and Safety Stirrups
To start a return, you can contact us at burnbankequestrianhamilton@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns label cost will be deducted from the customer.
Any items returned for exchange are free of charge .
Returns for refund will have £4 deducted from refund for restocking costs.
You can always contact us for any return questions at burnbankequestrianhamilton@gmail.com.
Our return address is Burnbank farm, Hamilton, ML3 7XP, United Kingdom

This is what to expect when you buy this..
This KEP SMART helmet is the entry level helmet from KEP Italia. This stylish helmet combines unique technology with ultimate comfort and safety to make it a popular arrival on the market.
Features:
- Lightweight yet strong outer shell
- KEP Air Control System ensures ultimate ventilation, keeping your head cool
- Ergonomic design ensures a close, contoured fit at the back of the head to avoid forward movement
- Slightly higher fit at the front relieves pressure on the forehead
- Five point harness made from eco-leather for comfort and hypoallergenic for sensitive skin
- Detachable Coolmax® lining can be washed and replaced
- Now with the updated safety standards EN1384:2023 and ASTM F1163:2015
The one piece inner padding is attached to an anatomic cushion that perfectly fits the nape ensuring optimum comfort and absolute air diffusion thanks to the high-tech materials used: Coolmax coupled with open-cells filter and smooth sanitized treated micro-fibre. The inner pad can also be bought seperately as a spare-part.







