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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atburnbankequestrianhamilton@gmail.com.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Safety items cannot be returned unless faulty, safety items include Riding hats , body protectors and Safety Stirrups
To start a return, you can contact us at burnbankequestrianhamilton@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns label cost will be deducted from the customer.
Any items returned for exchange are free of charge .
Returns for refund will have £4 deducted from refund for restocking costs.
You can always contact us for any return questions at burnbankequestrianhamilton@gmail.com.
Our return address is Burnbank farm, Hamilton, ML3 7XP, United Kingdom
This is what to expect when you buy this..
Kep Smart Metal Bordeaux
The KEP Helmet Smart is a great hat for all riding disciplines. This helmet is a smart addition for all riders. The KEP Helmets provides the best air ventilation systems on the market allowing the rider’s head to stay cool in hot conditions, stopping the ‘hat head’ sensation. They are also one of the safest helmets for riders whilst providing a beautiful style. The ventilation system works by air entering the helmet through large front vent and the ventilation channels under the peak and passing all the way through to the adjoining panels which keeps the rider’s head cool during wear.
The interchangeable liner is also machine washable allowing the rider to have clean liner when necessary. The liner can easily be clipped in and out and can also be changed in size when needed. The KEP helmets are extremely comfortable and due to the ergonomic design, they fit perfectly to the back of the skull to stop the helmet from slipping forward, which can be witnessed with other helmets. This fitting style also allows the the grip of the hat to be further up the skull meaning that less pressure is placed on the forehead which causes headaches or red pressure marks when worn for a long period of time.
All KEP helmets are equipped with short flexible peak, air circulation system, 5 connection point straps and inner removable and washable padding.
All KEP Italia riding helmets have 5 international safety certifications and are thus homologated worldwide. They hold PAS015, which is one of the requirements in order to compete from 2016 onwards.
**1 hat in a medium shell and 1 in a large shell available - please choose your liner size**