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Free Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atburnbankequestrianhamilton@gmail.com.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Safety items cannot be returned unless faulty, safety items include Riding hats , body protectors and Safety Stirrups
To start a return, you can contact us at burnbankequestrianhamilton@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns label cost will be deducted from the customer.
Any items returned for exchange are free of charge .
Returns for refund will have £4 deducted from refund for restocking costs.
You can always contact us for any return questions at burnbankequestrianhamilton@gmail.com.
Our return address is Burnbank farm, Hamilton, ML3 7XP, United Kingdom

This is what to expect when you buy this..
An innovative grooming tool featuring 7 combs which splay, helping to reduce pulling and the time it takes to detangle your horse’s mane and tail.
Efficiently groom your horse's hair with the Mane and Tail Detangler Comb. Its Fuchsia hue adds a pop of colour to your grooming kit. This ergonomic comb reduces pulling and saves time, making it an essential tool for hassle-free grooming. Its slim design is perfect for on-the-go touch-ups, ensuring smooth, manageable hair every time.







